Articles and Press Coverage about The Metail Economy
September 14, 2022 | TotalRetail
6 Strategies for Transforming Your Business
Let’s face it: Today’s consumers have revolted against the marketplace status quo. They’re now in charge, and retailers must recognize and embrace this fact in order to survive in the new “Metail” economy. In this important and entertaining keynote, Joel Bines, one of today’s top retail brand thought leaders and author of the bestselling book, “The Metail Economy,” will offer innovative methods for connecting with the me-centric consumer and show you how to thrive in this new consumer revolution.
October 14, 2022 | DisrupTV
How to Transform Your Business in the Me-Centric Consumer Revolution
This week on DisrupTV, we interviewed Joel Bines, author of The Metail Economy. DisrupTV is a weekly web series with hosts R “Ray” Wang and Vala Afshar.
July 20, 2022 | Gutsiest Brands Podcast
Episode #8: The METAIL Economy with Joel Bines
Regarded as one of the world’s leading operational strategists with a 30-year track record of improving performance at retailers, brands, and consumer companies, we are delighted to welcome Joel Bines, author of The METAIL Economy, to the Gutsiest Brands podcast to discuss being revolutionary, the demographic of one, and why your customers MUST be your north star.
July 18, 2022 | Retail Touchpoints, Retail Remix
6 Ways To Thrive In The ‘Me-Centric’ Retail Revolution
We’ve all heard that the customer has more control over the shopping experience, but that hasn’t stopped most retailers from sticking with their same-old business strategies. Joel Bines believes now is the time for retailers to act — and he has a playbook for success.
March 31, 2022 | Brink News
How Are Consumers Responding to the Ukraine Crisis?
The impact of the Ukraine conflict is starting to be felt in almost every sector of the global economy due to the stiff sanctions imposed against Russia and the actions of many corporations in closing their operations in Russia and Ukraine. So how are consumers responding to these events and the actions of corporations? BRINK spoke to Joel Bines, managing director and co-head of the global retail practice at the business consulting firm AlixPartners.
March 30, 2022 | Forbes
Why A New Type Of Customer Is Eluding Traditional Companies
Joel Bines is managing director and co-head of the Global Retail Practice at the business consulting firm AlixPartners. He is widely regarded as one of the world’s leading operational strategists with a 30-year track record of improving performance at retailers, brands, and consumer companies.
March 20, 2022 | Forbes
It’s all about Me—the new Me-focused ways today’s customers think
First and foremost, consumers don’t want to be treated en masse. In other words, they want an individualized or personalized experience.
March 25, 2022 | Branding Strategy Insider
Building brands on category experience
It was uncanny. Every time I needed some obscure type of screw, switch, or hinge, the team at my hometown hardware store—Elliott’s—knew exactly what I needed and where in the store’s many aisles of fasteners to find it.
March 22, 2022 | The Hill
Don’t believe the hype that retail is dying
Retail is always in a state of disruption and store closures are a sign of shifting consumer demands and that retailers are on the right path.
March 15, 2022 | Amazing Business Radio
The Metail Economy featuring Joel Bines
Shep Hyken interviews Joel Bines, managing director and global co-head of the Retail Practice at AlixPartners and the author of The Metail Economy. They discuss how to meet the growing expectations of the smart and savvy Me-centric customer.
March 14, 2022 | All Things Considered UX with Bob Azman
Joel Bines, The Metail Economy
Joel Bines is managing director and co-head of the Global Retail Practice at the business consulting firm AlixPartners. He is widely regarded as one of the world’s leading operational strategists with a 30-year track record of improving performance at retailers, brands, and consumer companies.
March 11, 2022 | Bates College News
Why Costco gas pump hoses are so long and other retail insights from Joel Bines ’92, Author of ‘The Metail Economy’
You can find an online review for pretty much anything now, from the latest iPhone model to the new restaurant downtown, to Bates College itself. But long gone are the days when third-party experts and reviewers at places like Consumer Reports, The New York Times, or The Princeton Review dominated consumers’ attention. Today, the crowd of consumers is in control, reviewing products and places they personally experience, for better or for worse.
March 7, 2022 | The Retail Focus Podcast
Meeting the demands of today’s consumer
Our interview guest this week is Joel Bines, global co-leader of the retail practice at AlixPartners. He joins the show to discuss his new book, The Metail Economy, and how retailers can leverage the “Six Cs” in differing amounts to ensure they are meeting the needs of today’s consumer.
February 23, 2022 | WFAA-TV (ABC Dallas) “Good Morning Texas”
Thriving in a “Metail” economy
Retail and branding strategist Joel Bines talks about his new book, The Metail Economy, and shares the 6 C’s for success.
February 15, 2022 | Reuters Breakingviews “The Exchange” podcast
Consumers have the retail whip hand
From Saks Fifth Avenue to Target, U.S. retailers are under intense pressure to change their businesses to meet consumers’ needs. Alix Partners’ Joel Bines tells Jennifer Saba it’s about more than just a shift in shopping habits. He argues that consumers now hold all the power.
February 15, 2022 | Bloomberg Radio “Market Minute”
Joel Bines / “Metail”
Listen to the radio broadcast by clicking on the player above. © 2022 Bloomberg L.P. All rights reserved. Used with permission.
February 15, 2022 | Inc.
6 Strategies for Thriving in the ‘Metail’ Economy
You’ve likely noticed how today’s customers have changed the way they shop, but I still find, as an adviser and consultant, that many entrepreneurs aren’t sure how to deal with the new post-pandemic changes, or are still waiting for things to get back to the old normal.
January 25, 2022 | Entrepreneur
The Second-Oldest Profession – The Metail Economy
Retail survived a global pandemic and will continue to survive unless some other apocalyptic event forces the entire global population to live off the grid, with people growing their own vegetables and hunting rabbits for stew.
February 8, 2022 | Dallas Morning News
Dallas’ Joel Bines sizes up retailing in a new book, The Metail Economy
Shoppers who read the book will recognize their own evolutions as consumers: “I am more complex.”
February 7, 2022 | Wharton Business Daily
Joel Bines on Wharton Business Daily
There is also a shift going on in the retail sector that may very well be similar to some of the things we’ve seen in the labor force. The consumer, apparently, has more power than ever before. That is the principal behind a new book by retail consultant Joel Bines.
February 7, 2022 | The Morning Brew
Consumers are storming the castle. Joel Bines says retailers better lower the drawbridge.
We asked Bines to explain the paradigm shift to customers truly being in charge—and why he’s so obsessed with the gas-pump hoses at Costco.
February 4, 2022 | Sourcing Journal
How to Win in the Metail Economy: Week Ahead
“If you can’t articulate who your customer is, what your customer values and why, then you don’t have any hope in a ‘Metail’ economy. Companies have to accept the incredible power shift that has moved to the customer,” Bines said.
February 1, 2022 | Modern Retail
Big-box Stores Get a Makeover to Promote Online and In-store Shopping
The recent store remodels […] indicate that retailers are starting to get a better understanding of what the role of the store is in today’s retail environment, said Joel Bines, global co-head of retail at AlixPartners and author of the new McGraw Hill book “The Metail Economy.” The role of a store will differ by retailer and will depend on what shoppers want, he said.
February 7, 2022 | Small Business Trends
The Metail Economy Isn’t Just About Retail
This groundbreaking book will show you how to develop a deep self-awareness about how your organization is viewed and valued by your customers?and focus your efforts accordingly. Whether you’re the CEO of a global organization or starting your own clothing boutique, becoming a Metailer is essential for success in today’s competitive marketplace.
February 6, 2022 | My Wakeup Call with Dr. Mark Goulston
Ep – 295 Joel Bines
Joel Bines In this episode I interview Joel Bines, co-head of the Global Retail Practice at the business consulting firm, AlixPartners, and the author of: The METAIL Economy, whose wakeup call was realizing that you have no choice but to be customer centered, when they can go wherever they want so easily in the digital economy.
February 7, 2022 | Chief Executive
Six Ingredients for ‘Metail’ Success
In the ‘Metail’ economy, if you want to be cost competitive, you need to understand the implications that has on the way you must orient your cost structure as well as your strategy.
January 25, 2022 | Barron’s
The Customers Are Now Fully in Charge. What It Means for the Future of Retail.
There has been a fundamental shift in the consumer landscape, one that far too many businesses have missed, resulting in a failure to make meaningful connections with customers.
January 25, 2022 | WWD
Metail Takeover, AlixPartners’ Joel Bines On the In-charge Consumer
The consultant’s new book lays out how information has put shoppers in the retail driver’s seat and how companies can respond.
January 25, 2022 | Simple Brand with Matt Lyles
Joel Bines – The Metail Economy: 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution
We’re at a point in time today where consumers are armed with more information, more technology, more access to alternatives than at any point in history.
November 8, 2021 | Next Big Idea Club
The 63 Books We Can’t Wait to Read This Winter
From Joel Bines, one of today’s top retail brand thought leaders, The Metail Economy provides innovative methods for connecting with the Me-centric consumer, and shows organizations how to survive this consumer revolution.